This intensive 3-day tutor-led course focuses on the testing process, test management, standards, and test process assessment and improvement, reviews, defect management, test tools & automation, incident management, and people management, and involves theory, examples, and hands-on exercises which delegates practice to help you practice the methods and techniques taught in the course.

The course is ideal for software testing professionals who are looking to take a more senior role and provides an essential framework for prosperous test management. This training course goes above and beyond the ISTQB curriculum designed for test managers. In addition to the key areas that are vital for successful test management, the course addresses advanced individual skills to manage a test team and successfully deliver a software testing project, individual skills for testers and managers and motivation, test automation, modern industry trends, and specific approaches to an agile environment.

At the end of the course, you will have a solid understanding of managing testing teams and mastering & improving testing processes which will help you in preparation for certification.

This training is not accredited yet, it is planned with the new ISTQB Syllabus v2021.

Lecturer

Course outline

  1. Test Management in Context

    Understanding Testing Stakeholders
    What is “good enough”?
    Developer/tester ratio
  2. Testing Process

    Test Planning, Monitoring and Control
    Test Analysis
    Test Design
    Test Implementation
    Test Execution
    Evaluating Exit Criteria & Reporting
    Test Closure Activities
  3. Testing and Quality

    Cost of Quality — Economics of test and failure
    Business Value of Testing
    Goals vs priorities
    Preventive testing
  4. Test Management

    Alignment of Test Activities with Other Lifecycle Activities
  5. Test Documentation and Other Work Products

    Test Policy, Test Strategy, Master Test Plan, and Level Test Plan
    Test Progress Report and Test Summary Report
    Testing Strategy and Test Approach
    Different Types of Test Strategies
    Regression Strategy
    Automation Strategy
    Performance Test Strategy
  6. Risk-based Testing

    Why Risk-Based Testing
    What is a Risk
    Risk Management Process
    Test Prioritization and Effort Allocation in the Test Process
  7. Reviews

    Management Reviews and Audits
    Managing Reviews
    Metrics for Reviews
    Managing Formal Reviews
  8. Defect Management

    The Defect Lifecycle
    Defect Report Information
    Assessing Process Capability with Defect Report Information
    Improving the Test Process
  9. Improving Processes

    Improving the Testing Process
    Improving the Testing Process with TMMi
    Improving the Testing Process with CTP
    Improving the Testing Process with STEP
    Industry specific Test Process Improvement
  10. Test Tools and Automation

    Tools Selection
    Tools
    Return of Investment
    Tool Lifecycle
    Tool Metrics
    Tools Issues
  11. People Skills and Team Composition

    Individual Skills
    Test Team Dynamics
    Fitting Testing Within an Organization
    Motivation
    Communication
    Career Paths for Testers

Key takeaways

  • Develop and implement an effective test strategy.
  • Identify and handle critical issues in specific test situations.
  • Monitor the status of testing activities and software work products.
  • Integrate testing into your software development process.
  • Understand the Test Manager’s role in reviews and defect management.
  • Learn how to create a customized Master Test Plan or Level-specific plans.
  • Establish a realistic test approach and strategy, adapt the strategy as needed, based on situational feedback.
  • Successfully manage software test efforts, time frames, and resources required.
  • Understand the concepts of Risk Management.
  • Discover a practical risk analysis technique to prioritize your tests.
  • Discuss methods for measuring the test effectiveness of your organization.
  • Evaluate and improve your test process.
  • Plan and implement test automation.
  • Work productively with users, developers, and support staff.
  • Gain management skills for monitoring and controlling progress throughout the development and test process.
  • Develop new skills to lead your test team.

Topics covered

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